ahm Awards
ahm is committed to providing our members with the highest quality service and products, which is why we're delighted when our hard work is recognised. Here we've listed some of the highlights.
Recent Awards
- The ahm website has kept its hold on the title of number one health insurance web site in Australia, as awarded by Global Reviews. We've now held the top spot in health insurance for the past ten quarters! See last year's press release.
- ahm's web site was ranked No.7 for the January - March quarter by Hitwise for visits in the Health and Medical - Health Insurance category against other Australian web sites.
- At the 2006 National ATA Awards, ahm's Health Insurance Call Centre was awarded Australia's Call Centre of the Year (50-120 seats)! Congratulations also to ahm's Lynda Lam, who was awarded ATA Team Leader of the Year! Having made the finals in previous years, we are delighted to see our achievements and excellence in this field being recognised as the best in Australia.
- At the Illawarra Business Chamber Awards in November 2006, ahm won the Professional and Commercial award.
Staff Awards
Our staff have been consistently recognised for their excellence in customer service.
- 2006 Winner - ATA Call Centre of the Year (50-120 seats) (National)
- 2006 Winner - ATA Team Leader of the Year (National)
- 2006 Winner - ATA Call Centre of the Year (50-120 seats) (NSW)
- 2006 Winner - ATA Team Leader of the Year (NSW)
- 2005 Finalist - ATA Teleprofessional of the Year (NSW)
- 2005 Finalist - ATA Call Centre of the Year (50-120 seats) (NSW)
- 2004 Finalist - ATA Team Leader of the Year (NSW)
- 2003 Finalist - CCNG Call Centre Manager of the Year (National)
- 2001 ATA Call Centre of the Year (Illawarra)
Website Awards
The ahm website is consistently recognised as a leader in the Health Insurance industry.
Global Reviews
Each quarter, Global Reviews evaluates and rates the ahm website against 500 criteria, and compares the results with other leading health funds.
- Number 1 ranking with 83% Second Quarter 2007
- Number 1 ranking with 85% First Quarter 2007
- Number 1 ranking with 84% Fourth Quarter 2006
- Number 1 ranking with 83% Third Quarter 2006
- Number 1 ranking with 78% Second Quarter 2006
- Number 1 ranking with 80% First Quarter 2006
- Number 1 ranking with 79% Fourth Quarter 2005
- Number 1 ranking with 76% Third Quarter 2005
- Number 1 ranking with 78% Second Quarter 2005
- Number 1 ranking with 76% First Quarter 2005
Hitwise
Hitwise measures the volume of visitors to the ahm website and compares the results with other sites in the Australian Health Insurance industry.
- Number 7 ranking for January to March 2007
- Number 8 ranking for October to December 2006
- Number 8 ranking for July to September 2006
- Number 7 ranking for April to June 2006
- Number 7 ranking for January to March 2006
- Number 7 ranking for October to December 2005
- Number 6 ranking for July to September 2005
Accreditation
- ahm has been awarded a Certificate of Accreditation from the Australian Council on Healthcare Standards (ACHS), recognising quality of service and commitment to continuous improvement. Our Dental and Eyecare Centres were the first in NSW to receive accreditation, with a four-year certificate awarded.
Business Awards
Our focus on quality is reflected in awards the company has received.
- Winner - Professional and Commercial award - Illawarra Business Chamber Awards - November 2006
- Inaugural Bluescope Steel Zero harm International award for Health Initiative - Port Kembla Health & Lifestyle BIG Day Out 2006
- Bronze Australasian Reporting Award for our Annual Report - 2005 (also awarded in 2002 and 2003)
- Winner of Australian Chamber of Commerce & Industry National Work & Family Awards - 2002 (Medium Business)